Williamsburg Garment Company Frequently Asked Questions
Williamsburg Garment Company is a Brooklyn-based denim studio specializing in
professional jeans and pants tailoring, custom-made jeans,
American-made denim, and a curated selection of premium denim brands.
We’re denim specialists first and foremost. We manufacture jeans, repair and alter denim every day,
and use industrial denim-making equipment you won’t find at neighborhood cleaners, suit tailors, or
even most competing denim alteration specialists. While some denim-focused shops may have a few machines
like a straight-stitch, serger, or chain-stitch setup, it’s uncommon for them to operate a full range of
factory-grade equipment—including off-the-arm Union Special flat-felled machines, bar-tackers,
and other specialized industrial units required for true professional denim construction.
Use the sections below to quickly find answers about alterations, custom jeans, raw denim,
turnaround, pricing, brands we carry, and how to order in person or online.
Do I need an appointment to visit Williamsburg Garment Company?
No appointment is required. You can walk into our Greenpoint, Brooklyn studio during business hours
to drop off jeans, pants, or knitwear for alterations, ask questions, or get basic fit help.
If you’re coming in with multiple pieces, complex work, or custom-made jeans requests,
it’s always helpful to budget a little extra time so we can review everything with you.
Is there a cut-off time for same-day alterations?
Same-day service is generally available for select rush options like chain-stitch hemming,
depending on workload and when you arrive.
As a rule of thumb, earlier in the day is better. If you need something done same-day or by a
specific time, contact us ahead of your visit so we can confirm feasibility based on that day’s schedule.
How do I order alterations or repairs online?
We offer a full online process for customers nationwide. To place an order:
- Visit our Alterations section.
- Select the service category (denim or knits) and choose the exact alteration or repair you need.
- Answer the dropdown questions and enter your measurements so pricing and options are calculated in real time.
- Complete checkout, then follow the shipping instructions to send your garments to our studio.
We also provide service-specific pages for chain-stitch hemming, tapering, waist alterations, denim repairs, and more.
Can I ship my jeans to you, or do I have to visit in person?
You can do either. Many of our customers never visit in person and ship garments from all over the United States.
Others prefer to walk in and speak directly with a denim specialist. The same expert team works on both in-store
and mail-in orders.
What kinds of garments do you work on?
We specialize in denim, heavier casual fabrics, and knit sportswear:
- Jeans (raw, selvedge, pre-washed, designer, heritage, and contemporary brands)
- Workwear and heavy twill pants & carpenter pants
- Knit pants, sweatpants, joggers, and similar styles
- Knit shirts and t-shirts
We do not work on suits, dresses, gowns, lined garments, or fine, delicate fabrics.
Our studio is set up as a denim, casual, and knit sportswear workshop, not a do-everything tailoring shop.
The one exception is that we do hem dress pants and slacks through our
Pants Hemming with Blind Stitch
service.
How is a denim specialist different from a regular tailor or cleaners?
Most tailors and cleaners are set up for lightweight suiting and dress fabrics. We manufacture jeans and
work on heavy denim every day. That means:
- Industrial denim-making machines that can sew through heavy flat-felled seams and multiple layers.
- Knowledge of construction details like chain-stitch hems, felled inseams, bar tacks, and rivets.
- Patterns and fits developed specifically for jeans and workwear, not dress trousers.
Many of our customers find us after another tailor or cleaners has already damaged or distorted their jeans.
Our goal is to be the place you go first, before that happens.
Do you make your own jeans?
Yes. We design and build our own Williamsburg Garment Company jeans and
American-made styles inside our Brooklyn studio, using the same industrial equipment
and construction standards we use for alterations and custom work.
Do you offer custom-made jeans?
Yes. We make custom jeans in two main ways:
-
Custom pattern jeans — built from the ground up to your measurements, with a pattern
drafted specifically for your body.
-
Custom jeans from our base fits — use one of our established fits as the starting point
and customize details such as denim choice, thread color, hardware, and finishing.
You can see examples in our
Custom-Made Jeans Gallery
.
Besides your own brand, what jeans do you sell?
Alongside Williamsburg Garment Company jeans and American-made styles, we retail a curated selection of
top-quality international denim brands. Our focus is on well-made jeans that respond well
to proper tailoring and long-term wear.
Product availability changes over time, so check our main shop for current brands and fits in stock.
What is jeans hemming?
Jeans hemming is the process of shortening the inseam and creating a new leg opening at the correct length.
On denim, this usually involves a double-folded hem sewn with a chain-stitch on a specialized machine.
We cut the jeans to the proper length, allow for the double fold, and then re-sew the hem so it looks and
performs like a factory finish.
For a visual explanation, see our article
What Is Jeans Hemming Explained
.
What is an “Original Hem” alteration, and do you offer it?
“Original hem” alterations usually mean cutting off the bottom of the jeans and sewing the old hem back on.
It’s a hacky shortcut that can stiffen the leg opening, create a bulky ring around the ankle, and damage
the inside of the jeans.
We do not offer original-hem style alterations. Instead, we hem jeans properly with
professional chain-stitch equipment so the hem ages and fades naturally over time.
You can read more in
Avoid Original Hem Alterations
.
How do you taper jeans, and why do you taper from the inseam?
We taper jeans from the inseam, not the outseam. That allows us to:
- Protect the outer leg shape and keep the side profile true to the original design.
- Preserve selvedge edges and distinctive exterior details.
- Maintain the correct knee placement and leg opening proportions after shortening.
When you shorten jeans significantly without tapering, the leg opening can become too wide for the new length.
Adding taper along the inseam restores the silhouette.
For a full breakdown, see
How to Taper Jeans — Explained by Designer Maurice Malone
and our guide
Get the Absolute Best Fit from Your Jeans Through Customized Tapering & Hemming
.
Can you fix jeans that were tapered incorrectly by another tailor?
In many cases, yes. We regularly see jeans that were tapered from the outseam, had selvedge cut off, or had
leg shapes distorted by improper work. We do our best to rebuild the shape, correct the seam placement, and
restore as much of the original look as possible.
Results depend on how much damage was done and how much fabric remains. For examples and deeper explanation,
visit
Help! A Tailor Butchered My Jeans
.